If you have no current need for key exchange but plan on returning to the service later, you may hibernate your keys by canceling the active subscription. Canceling your subscription allows you to retain all your history and settings, you even keep the same fob!
In order to cancel your subscription:
1. You Must Pick up the keys from the Keycafe location where they are stored. Please retain your fob for when you wish to start the service up again.
2. Log into www.keycafe.com
3. Roll over your account name at the top right corner and select "Billings" from the drop down menu
4. On the billings page, click on the "Cancel My Subscription" link.
Please note: Hibernating/Canceling your subscription will take effect immediately. A pro-rated credit is given for hibernating your account for up to six months after plan activation.