We are no longer able to support SMS notifications for key pick-up and drop-offs. You will now receive these notifications via email.
Nothing will change from your guests experience, if you provide access to your keys via their mobile phone, your guests will still receive their access code through SMS.
Technical reason for this update:
Some telecoms have at times automatically and unexpectedly begun blocking our SMS communications due the volume and similarity. This update will help ensure long term deliverability of essential security and guest access notices.
Push notifications coming soon!
To replace the SMS notifications, we are very excited to announce that we will be releasing our native iPhone and Android apps. These apps will greatly enhance your experience with Keycafe and allow you to track your key exchanges with real time notifications through your phone.
If you’re in Canada, you will see the apps hit the stores some time in April. The rest of world will see them become available in May. Stay tuned!