Refer to this page if you are dropping off your keys for the first time and do not have a Keycafe fob. To drop off keys with a Keycafe fob already attached, follow these steps:
- Go to a Keycafe location and ask a café staff member for access to the Keycafe terminal.
- Input your mobile number and PIN to identify yourself. If you have forgotten the phone number in your account, log into Keycafe and click "My Accounts" to view the phone number associated with your account. See How to Reset My PIN if you have forgotten your PIN.
- Hand the Keycafe terminal and your keys to the staff.
The staff member will enter their PIN, scan the Keycafe fob on your keys and place them into a securely locked box.