You cannot drop your keys off without a Keycafe fob attached. The keys will not be registered into the system and no access can be provided. To replace your Keycafe fob:
- Bring your keys to any Keycafe location.
- Ask the café staff for a Keycafe fob.
- Attach the new fob to your keys.
- Phone Keycafe Customer Support at 1-855-763-8850.
- Provide the serial number of your new fob to the Keycafe Customer Support agent.
Your keys will now be back in the Keycafe system. Your existing guest access to the key will not be affected.